The Fire DenyerŽ Guarantee

Fire Preventors Ltd is so confident in its product that, in addition to the normal protections available under the Consumer Guarantees Act 1993, the following additional guarantees are given:

The Fire DenyerŽ Controller

The Fire DenyerŽ Controller is guaranteed for a period of 10 years from the date of installation provided that:

  • The installation was carried out by a duly authorised electrician
  • The Customer Information and Installation Checklists contained in The Fire DenyerŽ User Manual & Installation Guide were fully completed at the time of installation
  • The completed User Manual & Installation Guide is produced at the time of any claim

The Fire DenyerŽ Flashing Alerter

The Fire DenyerŽ Flashing Alerter is guaranteed for a period of 10 years from the date of installation provided that:

  • The installation was carried out by a duly authorised electrician
  • The Customer Information and Installation Checklists contained in The Fire DenyerŽ User Manual & Installation Guide were fully completed at the time of installation
  • The completed User Manual & Installation Guide is produced at the time of any claim

All Other Installed Components

All other installed components are guaranteed for a period of two years (except for the Waking Vibrator which is guaranteed for a period of six months) from the date of installation provided that:

  • The installation was carried out by a duly authorised electrician
  • The Customer Information and Installation Checklists contained in The Fire DenyerŽ User Manual & Installation Guide were fully completed at the time of installation
  • The completed User Manual & Installation Guide is produced at the time of any claim

This guarantee excludes any defect or injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, vermin infestation or any alteration to the installation which affects the reliability or performance of the installation, not attributable to faulty manufacture

This guarantee does not extend to the wiring connecting components of the installed Fire DenyerŽ System

In the event of a claim you should in the first instance contact the installer whose details may be found in the Customer Information section of the User Manual & Installation Guide

In a Nutshell
We promise that if it is our fault, we will fix or replace it for free. If it is not our fault, we will give you a fair price to fix or replace it.